News

A Safety Update on Coronavirus (COVID-19)

A Safety Update on Coronavirus (COVID-19)

12 Mar, 2020

News

A Safety Update on Coronavirus (COVID-19)

As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.

A Safety Update on Coronavirus (COVID-19)

Agents at American Build Relationships to Tackle Air Rage at ORD

Agents at American Build Relationships to Tackle Air Rage at ORD

04 Mar, 2020

News

Agents at American Build Relationships to Tackle Air Rage at ORD

There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.

Agents at American Build Relationships to Tackle Air Rage at ORD

Fighting for a Safe Workplace at CLT

Fighting for a Safe Workplace at CLT

04 Mar, 2020

News

Fighting for a Safe Workplace at CLT

Last August our CWA family lost a valued member in a workplace tragedy. Kendrick Hudson, a 24-year-old passenger service agent and member of CWA Local 3645, was killed when the vehicle he was driving at CLT flipped over. Recently the North Carolina DoL cited Piedmont with a $19,600 penalty for safety violations.

Fighting for a Safe Workplace at CLT

Piedmont Survey Reveals Health and Safety Risks

Piedmont Survey Reveals Health and Safety Risks

25 Feb, 2020

News

Piedmont Survey Reveals Health and Safety Risks

Thank you to the nearly 500 Piedmont agents who completed the safety survey conducted by CWA in December 2019. The results are helping us approach management with concrete information to resolve health and safety issues that affect all of us.

Piedmont Survey Reveals Health and Safety Risks

It's Time to Speak Out for Workplace Safety

It's Time to Speak Out for Workplace Safety

08 Jan, 2020

News

It's Time to Speak Out for Workplace Safety

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.

It's Time to Speak Out for Workplace Safety

Please Help Our Fight for Safety

Please Help Our Fight for Safety

03 Dec, 2019

News

Please Help Our Fight for Safety

In memory of Piedmont agent Kendrick Hudson, who died in a preventable workplace accident, CWA is launching a survey to document hazards as part of our fight for safer working conditions. Please help by taking the survey.

Please Help Our Fight for Safety